Ray's Journey
When feeling aggrieved about getting a raw deal from a business, you don’t have to go for the jugular upfront. Instead, ramp things up slowly. If you are in a face-to-face or telephonic disagreement with a supplier or service provider,
‘When was the last time you peed, Mr Hartle?’ The question nearly hits me for six. I shake my head and gingerly reach over the counter for the little plastic cup proffered by the nurse and follow her directions into
If you want to talk about insurance, there’s no better place to start than prudential, capitalised or not. You never know when something will go wrong, so being prudent is a good thing. But sometimes, even insurance companies – not
You’ve just been diagnosed with or are being treated for a really serious medical condition. It’s one of the most physically and emotionally draining periods of your life. But you have access to wonderful, caring doctors and nursing staff who
If you thought the healthcare sector was generally good at protecting your private health records, you’d be right. They’re especially good at protecting your medical records from yourself. Patient confidentiality, record-keeping and access to information seem to constitute a
If we’re generally bad at holding service providers accountable for good service, we’re totally useless when it comes to dealing with providers in the healthcare sector. We’ve no one to blame but ourselves when we end up in abusive
Despite being one of the most unequal societies on the planet, South Africa should not have to struggle to address diseases that are a direct result of poverty. One of these diseases is rheumatic heart disease. Globally, more than 300 000
How significant is the “Ashwin Willemse moment” for Supersport? And for South Africa? Willemse, on a live Supersport TV broadcast on Saturday evening of the rugby match between the Lions and Brumbies, accused his co-analysts Naas Botha and Nick Mallett,
I had about 95 percent of my gut (small bowel or intestine) removed in 2007. An embolus or blood clot had moved into my abdomen, causing my gut to turn gangrenous. It was the first clinical sign that my weak
This post will either resonate with you or seriously peeve you off: Do you think we complain too much or too little? The jury is still out on whether or not South Africans complain too much or too little about
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